Key Responsibilities
- Requesting and verifying documentation and information pertaining to provider credentials and certifications for licensure.
- Completing medical license applications and renewals in a timely and efficient manner following the board regulations and their guidelines.
- Reviewing applications, transcripts, and other required confidential documents for completeness and accuracy
- Acting as a liaison between the medical boards, medical institutions, and providers.
- Obtaining updates on the status of applications and reporting progress.
- Providing matter expertise consultation and guidance to different providers and medical organizations.
- Presenting licensure progress to the team lead.
- Supervising and delegating work to the licensing assistants.
- Providing training to new employees.
- Keeping up to date with changing laws and regulations that affect areas of work.
Qualifications
- 2+ years of experience in a relevant field
- 2+ years of customer service experience
- 2+ years of full-time experience in medical licensing, medical regulation, or credentialing
- Management skills
- Leadership experience
- Experience working with a variety of provider types- MD/DO/PA, Nurses, Allied Health Providers, and Behavioral Health.
- Proficient computer skills including word processing, spreadsheet, and database applications (specifically Microsoft Word, Excel, PowerPoint, Gmail, Google Drive, and Adobe Acrobat).
- Superior administrative and organizational skills.
- Excellent written and verbal communication skills.
- Thrives with on-the-job training and is not afraid to think outside of the box to address challenges in a rapidly growing business environment
Job Types: Full-time, Permanent
Benefits:
Work Location: Remote
