A Relationship Officer at NFAD Society is responsible for building and maintaining strong relationships with customers while promoting the organization’s financial products and services. The role involves identifying customer needs, generating new leads through field visits and referrals, and converting prospects into active clients. The officer assists customers with loan applications, documentation, and processing, while also ensuring timely collection of repayments and maintaining good recovery performance. Additionally, they handle customer inquiries, resolve complaints, and provide high-quality service to enhance customer satisfaction. Maintaining accurate records of customer interactions and transactions, achieving assigned targets, coordinating with internal teams, and ensuring compliance with organizational policies and financial regulations are also key responsibilities of this role.
Job Type: Permanent
Pay: ₹9,122.43 - ₹20,218.04 per month
Work Location: In person
