Urgent Opening for Centre Head with DR.AGARWALS EYE HOSPITALS LTD for Tenkasi, Tamilnadu Location.
[email protected]+91 88834 64751
Roles & Responsibilities:
· Ensure smooth functioning of all healthcare operations in the assigned hospital.
· Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
· Handling the revenue of the hospital.
· Ensure smooth functioning of the assigned branch.
· Tracking branch performance.
· Focus on patient satisfaction and quality.
· Credit billing status to be monitored. Pending AL’s to submission of bills.
· Checking of Counsellors reports daily for Advise Vs Converted / Counselled.
· Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA.
· Report to be submitted to Management.
· Giving On Job training to Counselors, Patient care associates.
· Random Counseling.
· Random Patient Calls (Post OP Patients, General Patients, Emergency Cases)
· Interaction with Doctors about Targets, High Value Cases & Procedures.
· Co-ordination with Surgeons.
· Attending to patient Complaints of your zone & speaking to them personally.
· Prepare monthly tour plan and submit for approval.
· Daily and monthly report with summary of area with explanation.
· Define and drive Standard Operating Procedures for service excellence.
* Responsibilities can be modified subject to necessity.
Thanks & Regards,
Krishnamoorthy C
Assistant Manager - HR
Dr. Agarwals Eye Hospital
Mobile : 88834 64751
Email : [email protected]
Work Location: In person
