Suavis is hiring a Principal Consultant\Business Analyst with prior consulting experience to join our growing Customer Experience Practice and Digital Transformation. You are someone with significant hands-on experience on a CRM platform, either in a lead role or you have the aspirations to step into one. You are passionate about leadership, be it with your depth and knowledge on the platform or your strength as a PM. We are looking for someone who can bring that leadership into this growing team, help shape its direction, and help us celebrate the victories as the team grows.
Job Responsibilities
- Define a project roadmap for your clients' initiatives
- Consult on solution best practices and serve as a subject matter expert
- Consult on change management best practices and assist the customer in implementing a change management plan
- Participate in the pre-sales process as needed for RFPs and SOWs
- Serve as the escalation point for the Project Manager on client communication and changes to scope
- Leading business process discovery workshops
- Taking complex client and solution concepts and articulating them to audiences of varying perception levels
- Planning, managing, and performing application build, test, and deploy activities
- Identifying and monitoring interdependencies between various program or project work streams
- Creating project deliverables and standards (e.g., including process standards)
- Planning and establishing after go-live activities including ongoing support
Job Description
- Experienced candidates must have 8+ years of experience working for a consulting firm or a professional services division of a software company in a business analyst / consulting role
- Experienced candidates must have 6+ years of hands-on experience working on the CRM platform or ERP platforms and has depth on other CRM software packages (Microsoft CRM, Salesforce, Oracle On-Demand, Oracle Sales Cloud, Oracle Service Cloud, SugarCRM or similar.)
- Excellent organizational, verbal, presentation/facilitation and written communication skills
- Ability to work well with people including project stakeholders and project team members
- Proactive desire to continue to broaden and deepen business and consulting skills
- Ability to work both independently and within a team environment backed up by strong communication skills
- Must have a proven track record meeting with senior management and executives as a subject matter expert
- Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
- Strong presentation solution design skills are essential
- Demonstrated years of consulting or equivalent experience
So, if you're looking for an opportunity to flex your technical muscles in a high-energy, team-oriented environment where you own your career, wed love to hear from you.
Location: Kharadi, Pune
Type: Full Time Employment
Note: Immediate Joining
