About Welnez Hygiene
Welnez Hygiene is a premium wellness retreat launching in Kozhikode. We're a 60,000 sq. ft. facility on 4 acres with 52 luxury rooms and 2 specialty dining outlets, offering comprehensive wellness programs. Our positioning combines clinical wellness excellence with luxury hospitality standards.
Your Role
We are seeking an experienced and professional Front Office Manager to lead our front desk operations and ensure an exceptional guest experience. The ideal candidate will be highly organized, service-oriented, and capable of managing daily front office activities while supervising staff and maintaining premium hospitality standards in a naturopathy retreat environment.
Key Responsibilities
- Oversee daily front office operations and ensure smooth workflow.
- Deliver outstanding guest service and handle guest concerns or complaints promptly and professionally.
- Manage guest check-ins, check-outs, room allocations, retreat program coordination, and billing procedures etc.
- Maintain accurate guest records, reports, and documentation.
- Coordinate closely with Reservation, housekeeping, kitchen, Administrative and Clinical departments for seamless guest experience.
- Monitor front office supplies and maintain a calm, welcoming, and professional reception environment.
Must have
- Bachelor’s degree Bachelor’s degree in Hospitality/Hotel Management /Equivalent.
- Proven experience in hospitality, wellness retreats, naturopathy centers, or healthcare is highly preferred.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle international guests.
Job Types: Full-time, Permanent
Benefits:
- Food
- Accommodation
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
How to Apply
Please send your resume to [email protected] with the subject line "Front Office Manager – [Your Name]".
Welnez Hygiene Naturopathy Retreat is an equal opportunity employer.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
