Job Title: Quality Head
Department: Quality Assurance / Quality Control
Reports To: Plant Head / Operations Head
Job Summary
The Quality Head is responsible for developing, implementing, and maintaining quality systems to ensure that all products meet customer, statutory, and regulatory requirements. The role involves leading the QA/QC team, driving continuous improvement, and ensuring compliance with ISO and other applicable standards.
Key Responsibilities
Develop, implement, and monitor Quality Management Systems (QMS)
Ensure compliance with ISO standards (ISO 9001 / IATF / other applicable standards)
Establish quality policies, objectives, and procedures
Monitor incoming, in-process, and final product quality
Lead internal and external audits and ensure timely closure of non-conformities
Handle customer complaints and implement corrective & preventive actions (CAPA)
Coordinate with production, purchase, and maintenance teams to improve quality
Review and approve inspection plans, control plans, and SOPs
Ensure calibration and maintenance of measuring instruments
Train and guide QA/QC staff and shop-floor personnel on quality practices
Analyze quality data and prepare MIS reports for management
Drive continuous improvement initiatives (Kaizen, 5S, Six Sigma, etc.)
Authority
Stop production in case of serious quality issues
Approve or reject materials and finished goods
Recommend process improvements and corrective actions
Qualifications
Bachelor’s degree in Engineering / Diploma (Mechanical / Production / Industrial or related field)
Certification in Quality Management / ISO Lead Auditor (preferred)
Experience
8–15 years of experience in a manufacturing environment
Minimum 3–5 years in a leadership or managerial quality role
Skills & Competencies
Strong knowledge of quality tools (7 QC tools, FMEA, SPC, PPAP)
Good understanding of manufacturing processes
Leadership and team management skills
Problem-solving and analytical ability
Good communication and documentation skills
Key Performance Indicators (KPIs)
Reduction in customer complaints
First Pass Yield (FPY)
Audit compliance score
Rejection and rework reduction
On-time closure of CAPA
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
