Job Title: Field Service Engineer
Department: Service
Location: Chakan, Pune, Kolhapur
Educational Qualification: Ele. BE/ Ele. Diploma/ ITI Electrician
Prior Experience Required: Yes, In Cranes/ Industrial Products Only
Job Description: We are looking for a self-starter Field Service Engineer to deliver the desired customer
service experience. The goal is to drive service success that improves customer satisfaction, maximizes
customer retention and increases profitability.
Responsibilities
Provide service and customer support during field visits or dispatches
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Pay: ₹9,082.88 - ₹28,387.55 per month
Work Location: In person
