Job Profile
DronaHQ is looking for a strong People operations manager who will handle and lead end-to-end HR functions at DronaHQ.
Job Location - Mumbai (Hybrid)
The Role
Recruitment & Selection
- Handling the complete Recruitment Life Cycle for sourcing the best talent from diverse sources like Job portals, recruitment vendors, advertisements, referrals, campus drives etc.
- Establishing hiring strategy to fulfil all positions. Interacting with Heads, identifying competencies required and understanding the job descriptions.
- Managing the offer process including Salary negotiations, Offer role-outs,
- Conducting employment, education verification and professional reference checks.
Orientation & Induction
- Managing On- Boarding Induction Programs; the joining formalities and ensuring that employees settle into their new roles, to make them familiar with company culture and activities.
- Providing workstation and other necessary things required by the employee as per the checklist.
- Taking feedback from new joiners on the current induction process and implement necessary changes.
Employee Engagement & Culture Building
- Organize engagement activities in line with the vibrant culture of the organization and take approval on the annual activity calendar.
- Creating an environment that sustains and encourages high performance. Checking the pulse of organization with regular employee interaction and sharing alarming issues with the management.
- Organizing and conducting various employee involvement forums like Grievance Redressal Meetings, Town halls, R&R programs, skip level meetings etc.
- Monitoring the effective utilization and retention of manpower.
- Handling employee grievances and providing resolution within the timelines.
Development of HR Policies & Procedures
- Suggest policy changes to management on the basis of operational experience and industry best practices.
- Ensuring the policies and procedures are followed in line with the organizational goals.
- Taking employee sessions on new policies and procedures for smooth implementation.
Performance Management
- Freezing the KRA sheets for different departments as soon as the person joins in.
- Ensuring the 1-O-1 sessions between employees and managers for Goal & KRA setting exercise.
- Resolving manager’s queries & issues related to PMS & employee performance.
- Timely completion of overall Performance Appraisal Cycle & data evaluation.
- Performance Review of employees under PIP.
Exit Management
- Ensuring a smooth exit experience so that employee leaves as an ambassador for the organization.
- Conducting Exit interviews to identify the reasons for attrition and analyzing the feedback for further improvements and taking corrective actions.
- Employee retention and negotiation with the employee.
- Ensuring smooth relieving formalities and handover process.
- Coordination with the Finance team in preparing the Full and Final Settlements.
Database Administration & Miscellaneous
- Ensuring complete File Management System and other HR records are updated on daily basis.
- Generating various HR MIS Reports and sharing it with the HR Head. Updating organizational charts regularly.
- Keeping track of employee activities in terms of confirmation, promotion, transfer and their separation and issuing various letters.
- Managing the interns, attendance and coordination with training team for their training updates.
- Coordinate in conducting the exams for interns and provide confirmations on the basis of results.
- Sharing the inputs with payroll team for any kind of deduction from employee salary like uniform deduction, relocation claims, travel, mobile and other reimbursements.
- Work with Admin department and oversee travel, accommodation and other arrangement for various events, workshops etc. conducted for employees.
- Custodian of Uniforms, related policy & processes including vendor coordination for procuring uniforms, issuance, undertaking, handling issues and keeping a record of provisions, etc.
- Ensuring all employee provisions including SIM cards, mobiles, stationery, visiting cards, etc. are issued at the time of joining.
Payroll and Compliance
- Providing attendance, leaves and other necessary information to payroll team for the salary process
- Reviewing register before processing the salary
- Maintaining all compliance returns (POSH, Maternity etc) filed on time
- PF, ESIC etc challan payments
Learning and Development
- Improve skills and knowledge by attending regular training programs as per the training platforms and guidelines provided by the group.
- Abide to all disciplinary procedures, guiding principles and core values of the Group.
- Out-of-Box (innovative) thinking and work on new Initiatives to bring tangible benefit to the Organization.
Requirements:
- Overall 4-8 years of experience, with 3+ years of work experience in doing technical recruitment and people operations in a software company.
- Demonstrated ability in designing, implementing, and managing strategies for Recruitment, learning & development, and people operations
- Leadership: Ability to take tough decisions and have tough conversations with clarity and transparency. Ability to motivate the team to perform to their potential. Strong problem-solving and conflict-resolution skills
- MSc/MBA in human resources will be a plus
