IT Manager / IT Executive
Department: Information Technology
Location: GIBS Mind Valley & GIBS Business School, Bengaluru
Employment Type: Full-Time
Reporting To: Management
Position Summary
GIBS Mind Valley & GIBS Business School invites applications from dynamic, technology-driven professionals for the positions of IT Manager / IT Executive to support and strengthen institutional technology infrastructure, digital initiatives, and day-to-day IT operations across academic and administrative functions.
Key Responsibilities
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Manage and support campus-wide IT infrastructure, networks, servers, systems, and technology platforms.
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Ensure smooth functioning of day-to-day IT operations and user support services.
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Install, configure, maintain, and troubleshoot hardware, software, networking, and peripherals.
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Support implementation and administration of ERP, LMS, CRM, and institutional digital systems.
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Monitor system performance and recommend improvements for operational efficiency.
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Ensure data security, backups, cybersecurity practices, and compliance requirements.
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Maintain IT assets, software licenses, inventory records, and technical documentation.
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Coordinate with vendors for procurement, AMC, upgrades, and service support.
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Provide technical assistance to faculty, staff, and students.
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Assist in technology-driven initiatives and institutional digital transformation projects.
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Prepare reports and ensure timely resolution of IT-related requests and incidents.
Qualification
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Bachelor’s / Master’s Degree in Computer Science / Information Technology / Relevant Discipline.
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Additional certifications in Networking, Cloud, System Administration, Cybersecurity, or ERP will be preferred.
Experience
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IT Manager: 6–10 years of relevant experience in IT Infrastructure / IT Operations.
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IT Executive: 1–4 years of experience in IT Support / IT Operations.
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Experience in Educational Institutions will be an added advantage.