Sriji Computers is a leading IT solutions and services organization based in Vadodara, Gujarat, helping businesses leverage technology to improve productivity, security, and operational efficiency. With extensive experience in IT infrastructure, Microsoft cloud technologies, cybersecurity, managed services, networking, and digital workplace solutions, Sriji Computers partners with organizations to design, implement, and support modern technology environments.
Sriji Computers is looking for a proactive and customer-focused System Administrator with 1–3 years of experience to support and maintain IT infrastructure, end-user systems, and Microsoft 365 services. The ideal candidate should have a good understanding of Microsoft technologies, network administration, and IT support processes, with the ability to troubleshoot issues efficiently while ensuring a high level of user satisfaction.
Key ResponsibilitiesMicrosoft 365 Support
- Provide Level 1 support for Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online.
- Assist users with mailbox access, email configuration, shared mailboxes, distribution groups, and related issues.
- Support user account management, password resets, Multi-Factor Authentication (MFA) setup, and license assignments.
- Troubleshoot and resolve basic Microsoft 365 and user access issues.
System & Infrastructure Administration
- Manage and support Windows 10/11 desktops, laptops, and Windows Server environments.
- Perform software installation, configuration, and routine maintenance.
- Monitor system performance and assist in resolving hardware and software issues.
- Maintain IT asset records and ensure compliance with company policies.
Network & Security Support
- Assist in the administration and management of network infrastructure and firewall systems.
- Support network connectivity troubleshooting and basic security configurations.
- Help maintain a secure and reliable IT environment.
Service Desk & Incident Management
- Log, track, update, and resolve incidents and service requests using the organization's ITSM/ticketing system.
- Escalate complex issues to appropriate support teams when required.
- Ensure incidents are handled within agreed Service Level Agreements (SLAs).
- Provide timely updates and effective communication to end users throughout the support process.
Required Skills & Qualifications
- 1–3 years of experience in IT Support, System Administration, or a related role.
- Basic knowledge of Microsoft 365 Administration.
- Working knowledge of Microsoft Entra ID (Azure AD).
- Understanding of Microsoft Intune and Company Portal.
- Familiarity with Windows Server, Windows 10/11, and network administration.
- Experience with IT ticketing tools such as Jira Service Management or similar platforms.
- Basic knowledge of firewall and network management.
- Strong troubleshooting and problem-solving skills.
- Good communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
Preferred Skills
- Microsoft certifications such as Microsoft 365 Fundamentals (MS-900) or Azure Fundamentals (AZ-900).
- Exposure to endpoint management, security policies, and support processes.
- Experience supporting hybrid work environments.
Key Competencies
- Customer-focused approach
- Strong analytical and troubleshooting skills
- Team collaboration
- Time management and prioritization
- Attention to detail
- Continuous learning mindset
This role offers an excellent opportunity for IT professionals looking to build expertise in Microsoft 365, system administration, networking, and enterprise IT support.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- System administration: 1 year (Required)
Language:
Work Location: In person
