Job Description:
We are looking for a dedicated and compassionate Front Office Executive to join our Cancer Hospital. The candidate will be responsible for managing front desk operations, patient registration, appointment scheduling, billing, and providing excellent support to cancer patients and their families.
Roles and Responsibilities:
- Welcome and assist patients and visitors in a polite and professional manner
- Register patients in Hospital Management System (HMS)
- Schedule and manage doctor appointments
- Handle billing and collect consultation fees
- Answer and direct phone calls appropriately
- Guide patients to concerned departments (OPD, Lab, Radiation, Chemo, etc.)
- Coordinate with doctors, nurses, and other departments
- Maintain patient records and front office registers
- Handle patient queries with empathy and patience
- Ensure smooth front office operations
Required Skills:
- Good communication skills in Tamil and English
- Basic computer knowledge
- Hospital experience preferred
- Good interpersonal and patient handling skills
- Ability to work in rotational shifts
Qualification:
- Any Degree / Diploma
- Hospital experience preferred
- Fresher can also apply
Job Type: Full-time
Work Location: In person
