As a Customer Care Executive, you will play a critical role in upholding our commitment to excellence in customer service. You will be responsible for monitoring and assessing the quality of customer service interactions, primarily through phone calls.
We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…”
Join us
Full Time
Experience
0 Month to 3 Years
Availability to join
ASAP
- Open to work in shifts and rotational week off
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Handle both Outbound and Inbound call center scenarios
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Tele sales (Previous Tele-sales experience will be an added advantage)
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Making (For this purpose, basic computer proficiency with typing speed of 15 words /min with accuracy of 85 % is mandatory)
- UG/Bachelor's degree in a relevant field or equivalent work experience.
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Basic computer knowledge
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Good communication skills, both- Hindi & English
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Freshers can also apply
