1. Attendance Management
- Maintain accurate daily attendance records for all students across batches and programmes.
- Track absenteeism patterns and flag concerns to coaches and management in a timely manner.
- Manage student check-in and check-out processes, ensuring safety protocols are followed.
- Generate and share weekly/monthly attendance reports with the academy director.
- Coordinate with coaches to reconcile attendance discrepancies and update student profiles.
2. Facility Cleanliness & Upkeep
3. Parent Management & Interaction
4. Front Desk & General Operations
- Manage student enrolments, renewals, and batch transfers in the academy management system.
- Handle fee collection records, issue receipts, and coordinate with accounts for reconciliation.
- Maintain and update student files, waivers, medical information, and consent forms.
- Support scheduling of classes, events, and make-up sessions in coordination with the coaching team.
- Assist in planning and executing academy events, competitions, and internal showcases.Skills & Competencies
- Excellent interpersonal and communication skills — warm, clear, and professional with parents and staff alike.
- Strong organisational ability with sharp attention to detail.
- Proficiency in MS Office / Google Workspace; experience with academy or CRM management software is a plus.
- Ability to multitask and remain calm in a fast-paced, people-heavy environment.
- A proactive, problem-solving mindset with a high sense of ownership.
- Basic understanding of hygiene and facility management standards.
- Fluency in English; knowledge of a regional language is an advantage.
Qualifications
- Bachelor's degree in Business Administration, Sports Management, Hospitality, or a related field.
- 1–3 years of experience in operations, administration, or a front-facing customer service role.
- Prior experience in a sports academy, school, or fitness centre is highly desirable.
What We Offer
- A dynamic, energetic work environment within a growing sports institution.
- Opportunity to make a meaningful impact in the lives of young athletes.
- Competitive compensation with performance-based incentives.
- Professional development and growth opportunities.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Work Location: In person
