We are looking for a friendly, confident, and target-oriented Front Office Executive & Telecalling Executive to handle front-office activities, student enquiries, follow-ups, and telecalling for our overseas education services.
Key Responsibilities:
- Handle front-office operations and welcome students and visitors professionally.
- Attend incoming calls and respond to student enquiries.
- Make outbound calls to prospective students and generate leads.
- Explain overseas education programs, universities, countries, and admission processes.
- Follow up with leads through calls, WhatsApp, and other communication channels.
- Schedule counselling appointments for students.
- Maintain accurate lead and enquiry records in the CRM/database.
- Coordinate with Student Counsellors and the admission team.
- Support daily office administration and documentation.
- Achieve assigned daily calling and monthly performance targets.
- Maintain a professional and positive relationship with students and parents.
Requirements:
- Bachelor's degree or equivalent qualification.
- Good communication skills in English and Malayalam.
- Good telephone etiquette and interpersonal skills.
- Basic computer and MS Office knowledge.
- Prior experience in telecalling, front office, sales, or overseas education is preferred.
- Freshers with good communication skills may also apply.
Pay: ₹15,000.00 - ₹17,000.00 per month
Work Location: In person
