About Handy sQuad Academy
Handy sQuad is building a structured premium homecare and facility management ecosystem through professional training, SOP-driven operations, and quality-focused execution.
We are not an aggregator platform.
We are looking for an experienced candidate who can handle both:
- Housekeeping Operations Management
- Housekeeping Training & Faculty Responsibilities
This role is ideal for someone with strong operational knowledge, administrative capability, team management skills, and practical training experience.
Role Overview
The candidate will be responsible for:
- Managing day-to-day housekeeping department operations
- Leading supervisors and field teams
- Monitoring service quality and operational discipline
- Conducting housekeeping training sessions
- Managing operational reporting and documentation
- Supporting departmental administration and coordination
This is both an operations and training leadership role.
Key Responsibilities: Operations Management
- Manage daily housekeeping operations
- Lead supervisors and field teams
- Monitor execution quality and operational discipline
- Handle customer escalations and operational issues
- Coordinate manpower planning and scheduling
- Monitor productivity and field performance
- Ensure SOPs and company systems are followed properly
Training & Faculty Responsibilities
- Conduct housekeeping training sessions
- Train candidates on:
- Deep cleaning procedures
- Chemical handling
- Machine handling
- SOPs and safety standards
- Conduct practical demonstrations and field training
- Monitor trainee performance and discipline
- Support assessments and skill evaluations
Administrative & Reporting Responsibilities
The candidate should be capable of:
- Preparing monthly operational reports
- Maintaining MSDS-related documentation and chemical records
- Monitoring FTR (First Time Right) performance
- Monitoring operational efficiency and service quality
- Tracking service unit economics and operational costs
- Coordinating vehicle service follow-up and audits
- Maintaining departmental documentation and reporting discipline
- Managing attendance, manpower coordination, and operational records
- Supporting SOP implementation and accountability systems
- Coordinating internal operational communication and follow-ups
Qualifications
- Minimum 5 years experience in housekeeping, facility management, or hospitality operations
- Experience handling teams and field operations mandatory
- Training/faculty experience preferred
- Administrative and reporting experience preferred
- Malayalam mandatory
- Basic English preferred
Preferred Background
Candidates from:
- Facility management companies
- Hospitality industry
- Hotel housekeeping operations
- Housekeeping training institutes
- Skill development institutes
will be preferred.
Skills Required
- Leadership and team management
- Administrative and coordination skills
- Training and mentoring capability
- Operational problem-solving mindset
- Customer handling capability
- Process-oriented approach
- Reporting and documentation capability
- Good communication skills
Additional Requirements
- Two-wheeler license mandatory
- Four-wheeler driving license preferred
- Basic Excel/reporting knowledge preferred
Housekeeping Manager, Housekeeping Trainer, Facility Management, Housekeeping Faculty, Hospitality Operations, Operations Manager, Facility Operations Manager
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Life insurance
- Paid sick time
- Provident Fund
Application Question(s):
- How many years of experience do you have in housekeeping, hospitality, or facility management?
Preferred Answer:
3+ years
Knockout:
Less than 2 years
Education:
Experience:
- 10 key typing: 5 years (Required)
Language:
- Hindi (Required)
- Malayalam (Required)
Work Location: In person
