Overview:
We are looking for a Solution Engineer with deep expertise in Telecom OSS to lead end-to-end architecture and solution design across complex transformation programs.
This role will be pivotal in shaping winning solutions, defining architecture, and aligning business needs with technology strategies.
The ideal candidate brings strong expertise in Telecom OSS/BSS (OSS Preferred) solution architecture, consulting, and presales, with the ability to translate complex requirements into scalable, cost-effective, and innovative solutions.
Responsibilities:
- Lead technical discovery with enterprise telecom clients - map pain points to product capabilities and define the solution scope.
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Architect end-to-end solution designs across Prodapt AI-native platforms, integrating with customer BSS/OSS landscapes.
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Own the response to RFPs, RFIs, and PoC requests; produce solution blueprints, architecture diagrams, and value-case documents.
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Deliver compelling technical demonstrations and proof-of-concepts that translate product capabilities into measurable customer outcomes.
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Articulate business value: build ROI models, TCO analyses, and benefit realization frameworks tailored to each customer context.
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Act as the feedback loop from market and pre-sales back to Product Architect - surface unmet needs, competitive gaps, and feature requests.
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Collaborate with delivery and engineering teams to ensure solutions are buildable and transition smoothly from presales to execution.
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Represent Prodapt at industry forums, TM Forum events, and customer advisory boards as a recognized telecom domain expert.
Requirements:
- Functional depth across BSS (ordering, billing, product catalogue, CRM) and OSS (inventory, provisioning, assurance, network management).
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Mastery of TM Forum frameworks: eTOM process model, TAM application map, SID information model, and Open API suite (TMF620, TMF641, TMF622, TMF632, etc.).
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Strong understanding of network technologies: 5G core, RAN, IP/MPLS, SD-WAN, NFV/SDN, and cloud-native network functions (CNFs).
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Hands-on experience with telecom information models - resource, service, and product layer decomposition - and how they map to API contracts.
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Familiarity with AI/automation use cases in telecom: AIOps, predictive maintenance, autonomous network operations, intelligent order management.
TECHNICAL SKILLS
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Proficient in API design and integration patterns - REST, GraphQL, AsyncAPI, event-driven architectures - within telecom ecosystems.
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Able to read and produce architecture artefacts: solution blueprints, sequence diagrams, data flow diagrams, and integration maps.
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Working knowledge of cloud platforms (AWS / Azure / GCP) and containerized deployment patterns relevant to telco workloads.
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Comfortable evaluating AI/ML platform capabilities and articulating how LLM-powered or agentic solutions apply to telecom operations.
MINDSET & BEHAVIOURS
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Credibility-first - earns equal trust with a CTO or a NOC team lead; speaks the language of both.
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Value-oriented - never pitches features; always leads with outcomes and quantified business impact.
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Curiosity-driven - stays current on telecom industry shifts (ORAN, network-as-a-service, AI-RAN) and weaves them into solution narratives.
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Collaborative closer - works the deal as a team sport alongside sales, product, and delivery; no lone-wolf behavior.
PREFERRED QUALIFICATIONS
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B.S. / M.S. in Telecommunications, Computer Science, or Engineering; TM Forum certifications (TOGAF, eTOM Practitioner) a strong plus.
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Prior roles at a telecom operator, network equipment vendor, or systems integrator in a presales or architecture capacity.
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Published thought leadership, TM Forum Catalyst participation, or conference presentations in the telecom/OSS/BSS space.
