Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business system components. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of essential applications. The position demands continuous engagement with system environments to maintain stability and support business continuity through timely resolution of technical challenges.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and performance of business applications.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability and efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Basis Administration.
- Experience in managing and maintaining SAP environments including system installations, upgrades, and patching.
- Strong knowledge of system performance tuning and troubleshooting techniques.
- Familiarity with database administration and backup/recovery procedures related to SAP systems.
- Ability to monitor system health and proactively address potential issues to minimize downtime.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP Basis Administration.
- This position is based at our Pune office.
- A 15 years full time education is required.
