Calix is an AI platform company that enables broadband service providers to transform their operations and accelerate delivery of differentiated experiences—so they can compete and win in the markets and communities they serve. That mission starts with our people and is grounded in a culture that values collaboration, curiosity, and meaningful impact. As a Fortune 100 Best Company to Work For, we’re committed to creating an environment where people can thrive, grow, and do their best work together.
The Talent & Culture (T&C) Operations Analyst plays a critical role in enabling the effectiveness, efficiency, and scalability of the Talent & Culture function. This role provides analytical, operational, and systems support across both Talent Engagement and People Operations, helping to streamline processes, maintain data integrity, generate insights, and improve the employee experience through technology, automation, and AI-enabled solutions.
This position is ideal for someone who thrives in a highly collaborative, fast-paced environment and enjoys improving how work gets done behind the scenes. The T&C Operations Analyst will focus on process support & improvement, documentation, and operational coordination to ensure Talent & Culture programs, processes and services run smoothly and effectively.
This role will report into the Manager, T&C Operations.
Talent Engagement Support
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Support the operational execution and reporting of Talent Engagement programs and initiatives, including meet-ups, social impact, Affinity Group program, intern program and other talent-related programs.
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Prepare and maintain reports, dashboards, and metrics related to employee engagement and participation trends.
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Assist with data compilation, and insight preparation for engagement and pulse survey initiatives.
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Support system related tools such as Benevity and Espresa
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Partner with the Talent Engagement team to identify operational improvements and opportunities to increase efficiency, consistency, and scalability.
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Maintain templates, process documentation, communication trackers, and operational calendars for Talent Engagement programs.
People Operations Support
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Provide administrative and operational support for core People Operations processes, including employee transactions, workflow coordination.
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Support process documentation, standard operating procedures, knowledge articles, and internal guidance materials for People Operations activities.
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Coordinate testing and quality assurance for system enhancements, new workflows, and process updates as needed.
Analytics, Systems, and AI Enablement
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Leverage AI-enabled tools to improve reporting, automate routine tasks, support workflow efficiency, and enhance access to insights.
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Assist in identifying use cases for automation, AI, and process simplification across Talent Engagement and People Operations.
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Create and maintain dashboards, trackers, and operational tools that improve visibility and drive more informed decisions.
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Support process mapping and continuous improvement initiatives to reduce manual work and improve user experience.
Operational Excellence
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Maintain high standards of confidentiality, discretion, and data privacy in handling employee and organizational information.
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Ensure operational processes are executed consistently and in alignment with internal policies, practices, and compliance requirements.
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Support special projects, cross-functional initiatives, and team priorities as assigned.
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Serve as a dependable operational partner to both Talent Engagement and People Operations by ensuring strong follow-through, organization, and attention to detail.
What We’re Looking For
Must-Have
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Bachelor’s degree in Human Resources, Business Analytics, or a related field
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Strong analytical skills and proficiency in Excel
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Interest in HR, data and workforce analytics
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Analytical mindset with strong attention to detail
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Curiosity and strong learning agility when it comes to new tools, especially in AI and automation
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Ability to handle sensitive employee information with confidentiality and care
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Comfortable working across time zones in a fast-paced, global environment
Nice-to-Have
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Exposure to HR systems or analytics tools preferably Workday
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Familiarity and demonstrated curiosity with AI or automation tools
Location:
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India – (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter)
Expected Working Hours
This role requires flexibility in working hours to maintain a regular overlap with Pacific Timeto support collaboration with U.S.-based teams.
Apply Now
If you’re passionate about people, data, and innovation—and want to build a career in Talent & Culture—we’d love to hear from you!
