Location: Bengaluru (Primary), Hyderabad ((Secondary), - Hybrid
Department: IT Infrastructure / End-User Computing / Workplace Services
Experience: 7–10+ years
Job Summary:
Modern Workplace Architecture | Microsoft Intune & MEM | MDM | Azure Virtual Desktop (AVD) | MECM (SCCM) & Co-management | Endpoint Security & Zero Trust | Conditional Access | Microsoft Defender & DLP | Windows, macOS, iOS, Android Management | Cloud & Hybrid Transformation
Key Responsibilities:
Desktop Engineering:
-
Design and maintain Windows 10/11 images using tools like SCCM, MDT, or Autopilot.
-
Automate deployment and updates of OS and applications using Microsoft Endpoint Configuration Manager (MECM) and Intune.
-
Implement and maintain Group Policies, user profiles, and desktop configuration baselines.
Support and Operations:
-
Troubleshoot escalated desktop, M365, and endpoint issues.
-
Support zero-touch deployment initiatives via Windows Autopilot and Azure AD Join.
-
Provide guidance for patch management, hardware lifecycle, and device health monitoring.
Modern Workplace Transformation:
-
Lead the adoption of cloud-first, mobile-first strategies across the digital workplace.
-
Collaborate with cybersecurity and compliance teams to enforce endpoint protection and governance standards.
-
Evaluate and implement tools for digital experience monitoring (e.g., Nexthink, Lakeside).
Required Skills & Experience:
-
7+ years of experience in desktop engineering and Microsoft 365 administration.
-
Strong expertise in Microsoft Intune, SCCM/MECM, Autopilot, and Windows Update for Business (WUfB).
-
Hands-on experience with PowerShell scripting for automation and reporting.
-
Knowledge of Azure AD, Conditional Access, and Hybrid Identity.
-
Familiarity with Office 365 tenant administration and licensing.
-
Solid understanding of enterprise security standards and device compliance.
Preferred Qualifications:
-
Microsoft certifications: MD-102, MS-102, SC-300, or AZ-104.
-
Experience with co-management of devices using Intune and SCCM.
-
Exposure to Apple macOS management using Intune or Jamf.
-
Knowledge of virtual desktop infrastructure (VDI) like AVD or Citrix.
Soft Skills:
-
Excellent communication and stakeholder engagement skills.
-
Analytical thinking and problem-solving capabilities.
-
Ability to manage competing priorities and lead technical projects.
-
Team-oriented with mentoring experience and documentation skills.
