Job Description
We are hiring an Online Sales Executive for a leading hotel. The ideal candidate will be responsible for increasing online bookings, managing OTA platforms, handling booking inquiries, and maximizing revenue through digital sales channels.
Key Responsibilities
- Manage online bookings through hotel websites and OTA platforms (Booking.com, MakeMyTrip, Goibibo, Airbnb, etc.).
- Optimize room inventory, pricing, and availability across all online channels.
- Handle customer inquiries received via phone, email, WhatsApp, and online platforms.
- Coordinate with the reservations and front office teams for seamless booking management.
- Monitor online sales performance and prepare daily and monthly reports.
- Execute promotional offers and campaigns to increase direct bookings.
- Maintain OTA listings, photos, descriptions, and guest reviews.
- Build relationships with travel partners and online booking platforms.
- Achieve monthly online sales and revenue targets.
Qualifications
- Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field.
Experience
- 1–3 years of experience in hotel reservations, online sales, OTA management, or hospitality sales.
- Experience with hotel booking platforms and channel managers is preferred.
Required Skills
- OTA & Channel Management
- Online Booking & Reservation Management
- Revenue & Yield Management
- Customer Relationship Management
- Digital Sales & Lead Conversion
- MS Office & PMS/Channel Manager Software
- Excellent Communication & Negotiation Skills
- Problem-Solving & Time Management
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person