Job Title: Assistant Store Manager – Sales
Location: Kala Ghoda, Mumbai Company: Aashni + Co Reports to: Business Head
Time: 10.30 am to 7 pm
Working Days: 6 days - 1 weekly off (With Any 2 Sunday working per month)
About Aashni & Co: Aashni & Co is a luxury fashion retail brand, known for curating collections from India’s finest designers and offering an exceptional in-store and online shopping experience. With flagship stores in London and Mumbai, we are dedicated to providing high-end fashion and personalized service to our clientele.
Job Overview:
The Assistant Store Manager – Sales will play a crucial role in driving sales and ensuring an exceptional customer experience at our luxury fashion store. You also be managing day-to-day operations, lead the sales team, and ensure that all sales targets are met while maintaining the brand’s high standards.
Key Responsibilities:
1.Sales:
Ensure sales targets being achieved by actively involving in closing them
Lead by example in delivering an exceptional client experience, building long-term customer relationships.
Ensure all staff are knowledgeable and confident in the product range and sales techniques.
Develop and implement sales strategies to increase revenue and customer engagement.
2. Team Management:
Support in managing and motivating the sales team to achieve personal and store targets.
Conduct regular performance reviews and provide feedback to improve team performance.
Assist in recruiting, onboarding, and training new staff on brand standards, customer service, and product knowledge.
3. Customer Service Excellence:
Ensure that all customers receive a personalized shopping experience that reflects the luxury nature of our brand.
Handle VIP and high-net-worth clientele with the utmost professionalism.
Resolve any customer service issues promptly and effectively.
4. Store Operations:
Assist in managing day-to-day store operations, including stock management, visual merchandising, and floor set-up.
Ensure compliance with company policies and procedures, including health and safety regulations.
Monitor and control store expenses, aiming to increase profitability.
5. Inventory & Stock Management:
Work with the Business Head to monitor inventory levels and liaise with the buying and e-commerce teams.
Support in stock audits, deliveries, and the management of stock rotation.
Ensure there are zero damages and losses
6. Reporting:
Assist in preparing daily and weekly sales reports, analyzing sales data to identify trends and opportunities.
Provide feedback and suggestions to the Business Head to improve overall sales performance.
Qualifications & Requirements:
Experience: 3+ years of experience in a luxury retail or high-end sales environment, with a minimum of 1 year in a supervisory or management role.
Education: Bachelor’s degree in business, retail management, or a related field preferred.
Skills: Strong leadership and communication skills, with the ability to motivate and manage a team.
Sales Orientation: Proven track record of meeting or exceeding sales targets.
Customer-Focused: Exceptional customer service skills, with experience handling VIP clients.
Fashion Knowledge: Passion for luxury fashion with an understanding of the latest trends and designers.
Problem-Solving: Ability to resolve conflicts and handle challenging situations with poise.
Tech-Savvy: Proficient in Microsoft Office Suite; experience with POS systems is an advantage
Job Types: Full-time, Permanent
Pay: ₹100,000.00 - ₹125,000.00 per month
Application Question(s):
- Where do you stay ?
- Do you have experience with a multi designer brand ?
Experience:
- total work: 8 years (Required)
Work Location: In person
