Job Overview
Role Profile : SAP Technical & Platform Lead
Role
The SAP Technical & Platform Lead will serve as the hands-on engineering and operational leader for Osttra’s SAP implementation. This role is responsible for the end-to-end operational lifecycle, system connectivity, and technical management of the SAP platform, while also overseeing the broader corporate technology suite including Dayforce (HCM). Based in Gurugram, the position ensures that internal transactional architectures are highly stable, automated, and seamlessly integrated with upstream and downstream boundary applications.
This is an execution-focused, infrastructure-aware engineering leadership role. The successful candidate will blend strategic vendor coordination with deep SAP platform expertise, directly managing a small, agile local team of 4–5 engineering professionals covering both SAP and Dayforce platforms, alongside overseeing third-party Application Management Services (AMS) vendor support.
Key Responsibilities
Team Leadership & Vendor Governance
- Team Direction: Direct, coach, and mentor a core local team of 4–5 technical professionals in India covering the SAP and Dayforce platforms, translating global roadmaps into executable daily sprints.
- AMS Vendor Accountability: Manage day-to-day delivery and hold Application Management Services (AMS) partners and third-party vendors strictly accountable to contractually agreed technical SLAs.
- SAP RISE Coordination: Manage daily interactions with SAP's cloud teams regarding the SAP RISE hosted managed cloud environment, coordinating infrastructure administration, routine patching, and logging Service Requests (SRs).
Platform Management
- Service Management: Directly responsible for day to day IT Service Management - ensuring there is a proactive and robust process for managing incidents, problems and change.
- Connectivity Management: Own and manage the overall technical boundaries, system connectivity, and network infrastructure remaining directly in Osttra's control.
- Environment Control: Maintain the health, security, and access controls of non-production integration and testing environments to ensure zero disruption to live operations.
Integration, Middleware & Data Integrity
- Middleware Architecture: Oversee data mapping, file transfer (FTP) capabilities, and secure data flows between SAP and peripheral applications utilizing the SAP Integration Suite (SIS).
- Ledger Boundary Control: Secure and optimize automated data ingestion points and APIs on the financial ledger side where upstream transactional or billing data enters the accounting environment.
- Bespoke Cloud Support: Monitor and maintain external integration utilities, such as the Java-based Vertex SAP Integration Component (SIC) hosted on Google Cloud Platform (GCP) virtual machines.
Technical Governance & Defect Resolution
- Advanced Troubleshooting: Act as the ultimate technical escalation point for complex platform defects, utilizing deep database and coding insights to resolve issues standard vendor or AMS support cannot easily fix.
- Data Optimization: Apply architectural understanding of SAP to actively optimize system queries and code objects.
- Compliance Guardrails: Ensure all technical configurations, security permissions, and master data structures strictly align with global data privacy frameworks (e.g., GDPR for HR data) and internal financial controls.
Required Skills & Qualifications
Technical Expertise
Core SAP Platform & Infrastructure (Required)
- Vendor & AMS Management: Proven experience managing third-party enterprise application vendors and AMS providers, specifically coordinating infrastructure administration within an SAP RISE or equivalent managed cloud environment.
- Automation Engineering: Demonstrated experience building automated system monitoring frameworks, alert triggers, and ticketing system integrations (e.g., Jira).
- Database & Development Mechanics: Solid technical familiarity with the HANA database environment and the ability to read or modify SAP code objects (e.g., ABAP) to fix critical sorting or performance defects.
Cloud & Middleware Specializations (Good to Have)
- SAP Integration Suite (SIS): Understanding of SIS middleware architecture, data mapping rules, and file transfer (FTP) integrations.
- Cloud Infrastructure (GCP): Familiarity with Google Cloud Platform (GCP) virtual machine environments and hosting parameters for Java-based integration components.
- Dayforce and Human Capital Management (HCM): Familiarity of Dayforce or other HCM systems
Professional Experience & Competencies
- Leadership & Team Building: Proven track record of managing and optimizing a small technical team (4–5 people) handling multi-platform corporate environments (ERP/HCM).
- Execution Track Record: Proven background translating technical corporate requirements into stable, live, hands-on infrastructure and software solutions.
- Clear Communication: Strong capability to bridge the gap between third-party cloud engineers, internal developers, and non-technical business stakeholders (CFO, Head of HR).
What Success Looks Like (12–18 Months)
- Platform Stabilization & Visibility (6 Months): Successfully establish automated alerting and Jira monitoring configurations across the SAP landscape, minimizing manual status checks and improving incident response times.
- Resource & Support Alignment (12 Months): Fully optimize the workflow between the internal 4–5 person team and the external AMS vendor, achieving high user satisfaction scores regarding the stability and response times of the SAP and Dayforce platforms.
- Operational Velocity (Ongoing): Deliver all ongoing platform changes, network adjustments, and structural system updates with a low disruption rate to core global operations
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. OSTTRA has perks for your partners and little ones, too, with some
- best-in class benefits for families.
About OSTTRA
Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows – from trade capture at the point of execution, through portfolio optimisation, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.
