The Back Office Executive is responsible for providing administrative and operational support to ensure the smooth functioning of the dairy factory. The role includes maintaining records, preparing reports, coordinating with departments, managing documentation, data entry, and supporting production, stores, dispatch, purchase, accounts, and HR activities.
Key ResponsibilitiesAdministrative Support
- Maintain and organize office records, files, and documents.
- Perform accurate data entry and update company databases.
- Prepare daily, weekly, and monthly reports.
- Handle office correspondence, emails, and telephone communications.
- Coordinate meetings and maintain office schedules.
Documentation & Record Management
- Maintain production, dispatch, purchase, inventory, and quality records.
- Prepare invoices, delivery challans, purchase orders, and other operational documents.
- Maintain digital and physical filing systems.
- Ensure proper documentation for audits and statutory compliance.
Coordination
- Coordinate with Production, Quality Control, Stores, Purchase, Accounts, HR, and Dispatch departments.
- Follow up with suppliers, transporters, and customers for operational requirements.
- Support management with administrative tasks and reporting.
Inventory & Logistics Support
- Assist in maintaining inventory records for raw materials, packaging materials, and finished goods.
- Support dispatch documentation and logistics coordination.
- Monitor office stationery and administrative supplies.
MIS & Reporting
- Prepare Management Information System (MIS) reports.
- Maintain attendance, leave, and other administrative records, if assigned.
- Generate reports using ERP systems or Microsoft Excel.
Compliance
- Maintain confidentiality of company records and information.
- Ensure documentation complies with company policies and regulatory requirements.
- Support internal and external audits by providing required records.
Qualifications
- Bachelor's degree in Commerce, Business Administration, Management, or a related field.
- 1–3 years of experience in back office, administration, or operations. Experience in a dairy or manufacturing industry is preferred.
Required Skills
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Knowledge of ERP software is an advantage.
- Strong data entry and documentation skills.
- Good communication and coordination abilities.
- Time management and organizational skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
Key Performance Indicators (KPIs)
- Accuracy of data entry and documentation.
- Timely preparation of reports and records.
- Effective coordination with internal departments.
- Proper maintenance of office records and files.
- Timely completion of assigned administrative tasks.
- Compliance with company policies and audit requirements.
- Efficient support for daily office and operational activities.
Pay: ₹12,000.00 - ₹13,500.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
- Provident Fund
Work Location: In person