Job Title: Client Relationship Executive – Events
Company: Cevex Events & Hospitality Pvt. Ltd.
Location: Kochi, Kerala
Experience: Minimum 4 Years
Employment Type: Full-Time
Salary: Up to ₹45,000 per month (Based on experience, skills, and industry knowledge)
Joining: Immediate Joiners Preferred
Travel Requirement: Must be willing to travel across Kerala and other locations as per business requirements.
About Cevex Events & Hospitality Pvt. Ltd.
Cevex Events & Hospitality Pvt. Ltd. is one of Kerala's leading event management companies, specializing in delivering exceptional corporate events, conferences, exhibitions, brand activations, product launches, destination events, hospitality solutions, and premium wedding experiences.
With a strong reputation for creativity, flawless execution, and client satisfaction, Cevex transforms ideas into memorable experiences through innovative event solutions and professional project management.
Job Summary
We are looking for an experienced Client Relationship Executive – Events who possesses strong business development, client relationship management, and event coordination skills. The ideal candidate should be capable of identifying new business opportunities, converting leads into successful projects, coordinating with internal teams, and ensuring outstanding customer satisfaction throughout the project lifecycle.
This role requires excellent communication skills in English and Malayalam, strong negotiation abilities, and a passion for the event industry.
Key ResponsibilitiesBusiness Development & Sales
- Generate new business opportunities through networking, referrals, corporate visits, cold calling, digital enquiries, and personal contacts.
- Meet monthly, quarterly, and annual sales targets assigned by the management.
- Identify potential corporate clients, wedding clients, institutions, government organizations, and business partners.
- Build long-term client relationships to generate repeat business.
- Maintain an updated sales pipeline and CRM records.
- Conduct client meetings, presentations, and company profile demonstrations.
Client Relationship Management
- Understand client requirements and suggest suitable event concepts.
- Act as the primary point of contact from enquiry to project completion.
- Maintain excellent customer service before, during, and after the event.
- Handle client concerns professionally and ensure timely resolution.
Proposal & Quotation Management
- Prepare event proposals, presentations, BOQs, and quotations in coordination with the design and operations teams.
- Follow up on submitted proposals until closure.
- Negotiate pricing while maintaining company profitability.
- Ensure all commercial terms are clearly communicated to clients.
Event Coordination
- Coordinate with Concept, Design, Production, Operations, Accounts, and Vendor Management teams.
- Participate in client meetings, site inspections, and event briefings.
- Ensure smooth handover of confirmed projects to the execution team.
- Attend events whenever required to support successful delivery.
Revenue & Payment Collection
- Follow up with clients for advance payments as per agreed timelines.
- Coordinate with the Accounts Department to ensure timely collection of outstanding balances.
- Assist in achieving company revenue and collection targets.
Reporting & Documentation
- Maintain daily sales reports and weekly activity reports.
- Submit sales forecasts and pipeline reports to management.
- Keep proper documentation of enquiries, proposals, contracts, and client communications.
- Update CRM and internal reporting systems regularly.
Market Intelligence
- Monitor competitors, industry trends, and emerging event opportunities.
- Suggest new event concepts, marketing strategies, and revenue-generation ideas.
- Represent the company at networking events, exhibitions, and business forums whenever required.
Required Skills
- Excellent communication skills in English and Malayalam (Mandatory).
- Strong presentation and negotiation skills.
- Client relationship management expertise.
- Corporate sales and business development experience.
- Proposal preparation and presentation skills.
- Event planning and coordination knowledge.
- Strong problem-solving and decision-making abilities.
- Excellent interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Good knowledge of Microsoft Office (Excel, Word, PowerPoint).
- Familiarity with CRM software is an added advantage.
Eligibility
- Bachelor's Degree in Business Administration, Marketing, Hospitality, Event Management, or any relevant discipline.
- Minimum 4 years of experience in Event Sales, Corporate Sales, Business Development, or Event Management.
- Experience in an Event Management Company is highly preferred.
- Immediate joiners will be given preference.
- Must possess a valid driving license (preferred).
- Willingness to travel extensively across Kerala and other locations based on project requirements.
What We Offer
- Competitive salary based on experience and expertise (Up to ₹45,000/month).
- Attractive performance-based incentives.
- Career growth opportunities in a fast-growing event management company.
- Opportunity to work on premium corporate events, exhibitions, conferences, destination events, and luxury weddings.
- Collaborative and dynamic work environment.
- Professional learning and career development opportunities.
Preferred Candidate Profile
We are looking for a highly motivated professional who:
- Has a proven track record in event sales and client acquisition.
- Can independently generate and convert business opportunities.
- Builds long-term client relationships.
- Is proactive, result-oriented, and self-driven.
- Is passionate about delivering exceptional event experiences.
- Can represent the company professionally with clients and business partners.
- Is flexible to travel and work during weekends or extended hours whenever project requirements demand.
Pay: ₹30,000.00 - ₹45,000.00 per month
Education:
Experience:
- Events management: 4 years (Required)
Work Location: In person
