A spa manager ensures a serene and sanitary environment for clients while driving business profitability. They oversee daily operations, supervise and train staff (therapists and receptionists), manage budgets, handle inventory, and lead marketing efforts to deliver an exceptional, luxury wellness experience. [1, 2, 3]Key Responsibilities
- Operations Management: Supervise daily scheduling, treatment bookings, and overall facility ambiance. Ensure the highest standards of hygiene, cleanliness, and safety. [1, 2]
- Staff Leadership: Recruit, train, and manage spa personnel. Conduct performance reviews, schedule shifts, and foster a highly motivated, professional team. [1, 2]
- Customer Service: Personally interact with guests to ensure satisfaction, obtain feedback, and handle any complaints promptly. Upsell spa packages and retail products. [1, 2
- Marketing & Promotions: Develop strategies to attract new clients, build brand loyalty, and collaborate on special seasonal promotions. [1]
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
