About Prani:
A one-of-its-kind, Prani is the first animal-based outdoor education centre in
India. Since its launch in 2017, Prani has emerged as a leading force in experiential
education, firmly believing in the transformative power of integrating the outdoors
into learning. Having collaborated with over 500 educational institutions and
engaging with numerous young adults everyday, we have successfully established
a benchmark for ethical outdoor behaviour, responsible animal handling,
and the promotion of environmental literacy. Our work revolves around a diverse
range of species, including exotic and domestic animals, as well as plants, each serving as a profound teacher, inspiring and motivating us to foster positive change. We are proud to be
pioneers in introducing outdoor learning to children, laying the foundation for a lifelong coexistence with the natural world.
Collaboration is at the heart of our approach, and we actively partner with
various organisations. Together, we undertake initiatives such as organising school visits, summer workshops, snakebite awareness programs, habitat construction projects, aquascaping and pond construction, rescues and school events such as “Prani On-Wheels” and “Hello Class”. With a dedicated team and unwavering commitment to outdoor education,
we strive to make a positive impact on individuals, communities, and the
environment as a whole.
Job Summary:
The Sales Executive will oversee ticket counter operations with a focus on sales and communication. This role requires a dynamic individual with a strong background in customer service to enhance the experience of school clients by scheduling visits, coordinating bookings and driving revenue. The Sales Executive will play a crucial role in strengthening relationships between Prani and schools as well as external stakeholders, focusing on improving communication, streamlining processes, and advancing outreach initiatives. Joining our team means becoming part of a dedicated team that is committed to creating meaningful connections between people and animals.
Key Responsibilities:
- Being the organisation’s primary point of contact, acting as the face of the organisation for all external communications and client relations.
- Maintain professional conduct and ensure an organised and efficient front desk environment.
- Oversee operations at the counter, ensuring a seamless guest experience by supervising the booking and ticketing processes. Basic knowledge of accounting is mandatory.
- Handle daily phone calls and emails related to school visits, special events, summer workshops, Prani On-Wheels, Hello Class and new projects.
- Plan and coordinate day visits for schools, fostering strong relationships with educational institutions as their outdoor learning partners. After each visit, gather and submit feedback from schools to assess the experience and improve future visits.
- Should engage with corporates for day trips.
- Coordinate with the Lead Facilitator, Curator, and Kitchen teams for school visits.
- Maintain and update the calendar with accurate information on school bookings, special events and public holidays.
- Drive marketing efforts by generating leads, acquiring new clients, and achieving defined targets. Should be able to upsell and cross sell with a target for Prani merchandise and other programs.
- Prepare and present sales reports on a weekly and monthly basis to track performance.
Qualifications:
Education / Experience:
- Bachelor’s degree in Hospitality, or related field preferred.
- Minimum of 3-5 years of experience in a similar role with a focus on sales and customer service.
- Hybrid model with 40% work from home per Month
Skills and Competencies:
- The ability to apply common sense and think on your feet will be prioritised over formal qualifications and make you an ideal candidate for this position.
- Demonstrates a strong ability to manage customer service and satisfaction.
- Should demonstrate in-depth product knowledge and be target-oriented.
- Excellent verbal and written communication skills.
- Strong interpersonal and negotiation skills.
- Should be approachable and easy to work with different teams.
- Competent in using computers for daily tasks, including email, IVR, and data entry. Proficient in Excel, Word and other basic tools.
How to Apply:
Please send your resume and cover letter to [email protected]
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Language:
Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru, Bengaluru Rural District)
