Key Responsibilities:
- Handle customer queries through calls, WhatsApp, and emails
- Resolve customer concerns professionally and efficiently
- Follow up on customer requests and complaints
- Coordinate with internal teams for timely issue resolution
- Maintain customer records and interaction details
- Ensure a positive customer experience
Requirements:
Excellent communication skills
Customer-focused approach
Good interpersonal and problem-solving skillsBasic knowledge of MS Office
Prior experience in customer care/customer support will be preferred
Contact on 9717875200
Work Location: In person
