- Ability to understand the request received from operations & other department and send correspondence to consumer (Mail & Digital mode).
- Execute & export daily process data from internal application and send it to vendor.
- Ability to investigate the internal dept. query received from portal/email & revert with solution.
- Excellent verbal and written communication skills.
- Ensure TAT & quality is met as per given targets.
- Ensure full compliance with all company, departmental, legal, and regulatory requirements.
- Ability to communicate and interface with various clients, vendor and internal management.
- Other duties as assigned.
- MS Office suite: Excel, Access, PowerPoint, Word and Outlook.
- Advanced Excel knowledge: pivot tables, VLOOKUP, complex formulas (IF,AND, OR).
- Willingness to work in night shift.
- Team player.
Kindly Note: At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence. If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at [email protected] safety and trust are important to us. Thank you for helping us maintain a fair and transparent hiring environment.
