About the Role:
The Professional Couriers is looking for a proactive and experienced Branch Manager to lead few of its branches in the Hyderabad Division. The role demands hands-on operational expertise, leadership skills, and a deep understanding of courier logistics. The ideal candidate will be responsible for ensuring seamless daily operations, efficient team management, and customer satisfaction.
Key Responsibilities:
- Branch Operations: Supervise daily courier activities including bookings, sorting, dispatching, and delivery tracking.
- Team Supervision: Manage a team of delivery staff, counter executives, and support personnel to ensure operational efficiency.
- Customer Service: Resolve customer queries, address service issues, and ensure a positive customer experience.
- Sales & Business Development: Support local sales efforts, onboard new customers, and increase branch-level revenue.
- Reporting & Documentation: Maintain accurate records of bookings, delivery status, branch expenses, and submit regular reports to the Divisional Manager.
- Compliance: Ensure adherence to TPC's operational standards, safety protocols, and service quality benchmarks.
Required Qualifications & Skills:
- Bachelor's degree or equivalent (Logistics/Business background preferred).
- Preferably 1-3 years of experience in the courier or logistics industry
- Strong leadership, organizational, and multitasking abilities.
- Good communication skills in English, Telugu, and Hindi.
- Proficiency with basic computer tools (MS Excel, tracking software).
What We Offer:
- A stable, growth-focused work environment in a reputed national brand.
- Opportunities to progress within the Hyderabad division and beyond.
- Performance-based incentives and recognition.
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Courier: 1 year (Preferred)
Work Location: In person
