Job Title: Executive – NVOCC (Dead Freight)
Location: Chembur
Experience: 1–2 Years
About the Role
We are looking for a proactive and detail-oriented Executive – NVOCC (Dead Freight) to manage dead freight cases, optimize container utilization, coordinate with shipping lines and customers, and minimize revenue loss arising from booking cancellations, no-shows, and short-shipped cargo.
Key Responsibilities
- Monitor and manage Dead Freight bookings to minimize financial losses.
- Coordinate with shipping lines, freight forwarders, customers, CHAs, and overseas agents regarding booking amendments and cancellations.
- Track booking confirmations, vessel schedules, and cargo readiness.
- Follow up with customers to ensure timely cargo delivery against confirmed bookings.
- Identify booking cancellations, short shipments, and no-show containers, and initiate recovery actions.
- Coordinate with internal sales and operations teams to optimize slot utilization.
- Prepare and maintain Dead Freight reports, booking utilization reports, and operational MIS.
- Maintain accurate documentation related to bookings, cancellations, and freight recovery.
- Ensure compliance with shipping line policies and Dead Freight procedures.
- Resolve operational issues while maintaining customer satisfaction.
Required Skills
- Good understanding of NVOCC and freight forwarding operations.
- Knowledge of Dead Freight management and container booking processes.
- Familiarity with export/import shipping documentation.
- Strong communication, negotiation, and follow-up skills.
- Good knowledge of vessel schedules and booking management.
- Proficiency in MS Excel and MS Office.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple customer bookings simultaneously.
Eligibility
- Bachelor's degree in Logistics, Supply Chain, Commerce, or a related field.
- 1–2 years of experience in NVOCC, freight forwarding, shipping operations, or Dead Freight management.
- Experience coordinating with shipping lines, customers, and overseas agents is preferred.
- Familiarity with shipping portals and logistics software will be an added advantage.
Preferred Candidate Profile
- Experience handling Dead Freight, booking management, vessel planning, or export/import operations.
- Good understanding of shipping line documentation and booking procedures.
- Strong coordination skills with internal teams and external stakeholders.
- Detail-oriented with the ability to work in a fast-paced logistics environment.
This role is ideal for candidates with experience in NVOCC operations, booking coordination, and Dead Freight management who are looking to build their career in the shipping and logistics industry.
Pay: ₹400,000.00 - ₹600,000.00 per year
Work Location: In person
