Job Summary
The F&B Executive will be responsible for supervising and coordinating daily Food & Beverage operations, ensuring excellent guest service, maintaining operational standards, and supporting the F&B management team in achieving departmental goals. The candidate should have strong knowledge of hotel F&B operations, guest handling, team supervision, and service standards.
Key Duties & Responsibilities
- Supervise the day-to-day operations of the assigned F&B outlet/restaurant.
- Ensure smooth and efficient food and beverage service as per hotel standards.
- Welcome guests, understand their requirements, and ensure a high level of guest satisfaction.
- Handle guest complaints and service issues professionally and ensure timely resolution.
- Brief and supervise F&B staff before every shift.
- Monitor staff grooming, hygiene, punctuality, and discipline.
- Ensure proper table setup, mise-en-place, service sequence, and cleanliness of the outlet.
- Coordinate with the Kitchen, Front Office, Housekeeping, Stores, and other departments for smooth operations.
- Monitor food and beverage quality, presentation, and service standards.
- Ensure proper handling of restaurant equipment, crockery, cutlery, glassware, and other operational items.
- Assist in monitoring daily sales, cash handling, billing, and outlet closing procedures.
- Support the F&B Manager in achieving sales targets and controlling operational costs.
- Monitor stock levels and coordinate with the Store/Kitchen team for timely replenishment.
- Ensure compliance with food safety, hygiene, and hotel SOPs.
- Conduct regular checks of the outlet to maintain cleanliness and service standards.
- Assist in training and developing F&B team members.
- Prepare and maintain daily operational reports as required.
- Assist in planning and executing banquets, events, promotions, and special functions.
- Ensure proper coordination during VIP visits, group bookings, and special guest requirements.
- Maintain professional communication with guests and colleagues at all times.
- Ensure all company policies, SOPs, and departmental standards are followed.
- Support the F&B Manager in achieving guest satisfaction, revenue, and departmental objectives.
Required Skills & Competencies
- Strong knowledge of Food & Beverage operations.
- Excellent communication and interpersonal skills.
- Good guest-handling and problem-solving abilities.
- Strong leadership and team-management skills.
- Knowledge of restaurant service standards and hospitality etiquette.
- Ability to work under pressure and manage multiple tasks.
- Good knowledge of hygiene and food safety practices.
- Basic understanding of F&B costing, inventory, and revenue management.
- Good computer and POS knowledge.
- Professional grooming and positive attitude.
- Strong attention to detail.
Educational Qualification
Diploma/Degree in Hotel Management, Hospitality Management, or a related field is preferred.
Experience
3–5 years of relevant experience in Food & Beverage operations, preferably in a reputed hotel, resort, restaurant, or hospitality establishment.
Key Performance Areas (KPIs)
- Guest satisfaction and service quality
- F&B revenue and sales performance
- Staff productivity and discipline
- Food safety and hygiene compliance
- Inventory and operational cost control
- Adherence to SOPs
- Outlet cleanliness and presentation
- Successful execution of events and functions
- Team training and development
Pay: ₹22,000.00 - ₹24,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
