Key Responsibilities
- Establish, implement, maintain, and continuously improve the Quality Management System (QMS) throughout the organization.
- Ensure compliance with ISO standards, customer requirements, statutory regulations, and company policies.
- Monitor the effectiveness of quality processes and initiate corrective and preventive actions wherever required.
- Plan, conduct, and coordinate internal audits and ensure timely closure of audit observations.
- Coordinate external audits, certification audits, surveillance audits, customer audits, and regulatory inspections.
- Prepare and present Management Review Meeting (MRM) reports, including quality objectives, audit findings, customer complaints, process performance, and improvement opportunities.
- Ensure that quality objectives and quality policies are communicated, understood, and implemented across all departments.
- Monitor Key Performance Indicators (KPIs) related to quality and process effectiveness.
- Analyze customer complaints, non-conformities, rejection data, and process deviations, and recommend improvement actions.
- Coordinate with Production, Quality, Purchase, Stores, HR, Maintenance, and other departments to ensure system compliance.
- Maintain and control QMS documents, records, procedures, manuals, formats, and work instructions.
- Facilitate risk assessment, process mapping, and continual improvement initiatives.
- Conduct awareness and training programs related to quality systems, ISO requirements, and process compliance.
- Report QMS performance, risks, non-conformities, and improvement opportunities directly to Top Management.
- Promote a culture of quality, customer focus, process discipline, and continual improvement throughout the organization.
Educational Qualification
- Bachelor's Degree in Engineering, Manufacturing, Quality Management.
- ISO Internal Auditor/Lead Auditor certification shall be mandatory.
Experience
- Minimum 3-5 years of experience in QMS in a manufacturing industry.
- Experience in handling ISO audits and system implementation is essential.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
