Sales Back Office Executive required urgently
Experience in Fasteners / Manufacturing industry is preferred
Bachelor’s degree in Commerce, Business Administration, or related field
1.5 to 4 years of experience in Sales Coordination / Back Office / Manufacturing Industry
Key Responsibilities:
1. Order & Data Management
Handle complete order processing, including quotation, order entry, and tracking till dispatch
2. Sales Support & Coordination
Coordinate with internal departments such as Production, Stores, Logistics, and Finance for order execution
Follow up with production and dispatch teams to ensure timely delivery of fastener products
Assist the sales team with product details, pricing, and stock availability
Prepare daily, weekly, and monthly sales reports using MS Excel or ERP
Support in preparing proposals, quotations, and client presentations
3. Customer Relationship Support
Handle customer inquiries related to product availability, pricing, and order status
Maintain strong communication with clients for order updates and dispatch details
Address customer complaints and coordinate internally for resolution
Follow up on pending orders, dispatches, and payments
Maintain long-term relationships with existing customers
Technical Skills
Knowledge of fastener products (nuts, bolts, screws, washers, industrial components) is mandatory
Proficiency in MS Excel (basic formulas, reporting)
Experience with ERP/CRM systems (Tally, SAP, Zoho, or similar)
Good email drafting and documentation skills
Prepare and manage sales documents such as quotations, proforma invoices, purchase orders, and invoices
Maintain accurate customer and order data in ERP/CRM systems
Track order status, dispatch schedules, and delivery timelines
Ensure correct product specifications, sizes, grades, and quantities for fasteners
Benefits:
Health insurance
Provident Fund
Work Location: In person
Pay: ₹500,000.00 - ₹600,000.00 per year
Work Location: In person
