Client Servicing Executive
Company: Artevo Experential Agency
Location: Mumbai, Maharashtra (Hybrid)
Job Type: Full-time
Salary: ₹18,000 – ₹22,000 per month
About Us
We are a fast-growing event management company specializing in corporate events, exhibitions, conferences, brand activations, award ceremonies, product launches, government events, and experiential marketing. We are looking for a Client Servicing Executive who can build strong client relationships and ensure the successful planning and execution of events.
Job Summary
As a Client Servicing Executive, you will be the bridge between clients and our internal event operations team. You will understand client requirements, coordinate with vendors and internal departments, provide regular project updates, and ensure every event is delivered smoothly while maintaining the highest level of client satisfaction.
Key Responsibilities
- Serve as the primary point of contact for clients throughout the event lifecycle.
- Understand client objectives and event requirements.
- Coordinate with the operations, creative, production, and vendor teams to ensure timely execution.
- Prepare client presentations, proposals, quotations, and event briefs.
- Attend client meetings, site visits, and event rehearsals when required.
- Provide regular updates on project progress and timelines.
- Handle client feedback and resolve issues promptly and professionally.
- Maintain strong long-term relationships with clients to encourage repeat business.
- Assist the Business Development team in identifying upselling opportunities.
- Ensure all client deliverables are completed within agreed timelines.
Requirements
- Bachelor's degree in any discipline.
- 0–2 years of experience in Client Servicing, Event Management, Account Management, Customer Success, or Hospitality.
- Freshers with excellent communication and organizational skills are welcome to apply.
- Excellent verbal and written communication skills in English and Hindi.
- Strong coordination and multitasking abilities.
- Ability to work under pressure and manage multiple events simultaneously.
- Good knowledge of Microsoft Office (Excel, Word, PowerPoint).
- Willingness to travel within Mumbai for client meetings and event execution when required.
Preferred Skills
- Client Relationship Management
- Event Coordination
- Vendor Management
- Presentation Skills
- Time Management
- Negotiation
- Problem Solving
- Project Coordination
- Attention to Detail
What We Offer
- Salary: ₹18,000 – ₹22,000 per month
- Performance-based incentives
- Opportunity to work on large-scale corporate and government events
- Career growth in the event management industry
- Hands-on learning and mentorship
- Friendly and collaborative work culture
Work Schedule
- Full-time
- Day Shift
- Monday to Saturday
Experience
- Client Servicing/Event Management: 1 year (Preferred)
- Freshers are encouraged to apply.
Education
Bachelor's Degree (Preferred)
If you're passionate about creating memorable event experiences, enjoy working with clients, and thrive in a fast-paced environment, we'd love to hear from you. Apply today and grow your career with our event management team!
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Work from home
Work Location: In person
