Responsibilities Business Growth & Revenue
- Achieve monthly and quarterly revenue targets.
- Generate new business opportunities through networking, referrals, digital channels, and direct client meetings.
- Support the preparation of proposals, quotations, and business presentations.
- Identify upselling and cross-selling opportunities from existing clients.
- Maintain a healthy sales pipeline and forecast future opportunities.
Branch Operations
- Support the overall management of the Calicut branch.
- Coordinate daily branch activities and ensure operational efficiency.
- Monitor project progress and client satisfaction.
- Maintain high service standards across all departments.
- Ensure timely reporting to management.
Pre-Sales & Technical Consultation
- Understand client requirements and recommend suitable IT solutions.
- Conduct requirement-gathering meetings.
- Assist in solution demonstrations and client presentations.
- Work with the technical team to prepare implementation plans.
After-Sales Support
- Ensure successful project handover.
- Coordinate with support teams for issue resolution.
- Build long-term client relationships.
- Conduct regular client follow-ups to ensure satisfaction.
Digital Marketing & SEO
- Guide and support the Digital Marketing team.
- Monitor SEO performance and website improvements.
- Suggest digital marketing strategies for client projects.
- Review campaign performance and recommend optimizations.
Team Leadership
- Support and motivate branch staff.
- Coordinate with designers, developers, marketers, and sales executives.
- Monitor employee performance and productivity.
- Foster a collaborative and results-driven work environment.
RequirementsQualifications
- Bachelor’s Degree in Business, Marketing, Computer Science, Information Technology, or a related field.
- Minimum 3 years of professional experience in Digital Marketing, Software, or Technology industries.
- Previous experience in team coordination or leadership is preferred.
Required Skills
Business Skills
- Strong communication and presentation skills
- Client relationship management
- Negotiation and closing skills
- Revenue-focused mindset
- Problem-solving ability
- Leadership and team management
- Time management
- Decision-making skills
Technical Skills
- Search Engine Optimization (SEO)
- Digital Marketing strategies
- WordPress CMS
- Website development lifecycle
- CRM and ERP concepts
- Basic UI/UX understanding
- Google Analytics and Search Console
- AI tools for business productivity
- Microsoft Office and Google Workspace
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
