About the Role:
We are seeking a dynamic and result-oriented E-commerce Sales Consultant to drive international business growth through global e-commerce marketplaces and online B2B platforms. The ideal candidate should have hands-on experience in managing international customer relationships, generating export sales, and leveraging e-commerce channels to acquire and retain global clients.
The role requires a strong understanding of international trade, digital sales, marketplace management, and consultative selling.
Key Responsibilities:
International Sales & Business Development (50%)
- Identify and develop new business opportunities across international markets.
- Generate leads and acquire customers through global e-commerce platforms and digital channels.
- Build and maintain relationships with international distributors, wholesalers, retailers, and importers.
- Conduct virtual sales meetings, product presentations, and negotiations with overseas clients.
- Achieve monthly and quarterly international sales targets.
E-commerce Marketplace Management (25%)
- Manage business activities on international B2B and B2C marketplaces such as:
- Amazon Global
- eBay
- Alibaba
- Etsy
- Walmart Marketplace
- Faire
- Global Sources
- Monitor inquiries and convert them into sales opportunities.
- Coordinate with the marketing team to optimize product listings, pricing, promotions, and visibility.
- Track marketplace performance and recommend strategies to improve conversions.
Client Relationship Management (15%)
- Handle customer inquiries, quotations, negotiations, and order closures.
- Develop long-term relationships with international buyers.
- Ensure high customer satisfaction through timely communication and after-sales support.
- Resolve customer concerns professionally and efficiently.
Sales Operations & Coordination (10%)
- Coordinate with logistics, production, and export documentation teams for smooth order execution.
- Maintain accurate CRM records and sales reports.
- Monitor sales pipeline, forecasts, and conversion ratios.
- Stay updated on international market trends, competitor activities, and customer requirements.
Required Skills
- Strong understanding of international sales processes.
- Hands-on experience with global e-commerce marketplaces.
- Excellent negotiation and consultative selling skills.
- Knowledge of export documentation and international shipping processes.
- Familiarity with CRM software and sales reporting tools.
- Strong communication and presentation skills.
- Ability to work with international clients across different time zones.
- Good analytical and problem-solving abilities.
Preferred Experience:
Candidates from the following industries will be preferred:
- Consumer Goods
- Lifestyle & Fashion
- Home Décor
- Furniture
- Textiles
- Handicrafts
- Industrial Products
- FMCG
- Manufacturing
- D2C Brands
- Export Houses
Educational Qualification:
- Bachelor's degree in Business Administration, Marketing, International Business, Commerce, or a related field.
- MBA in Marketing or International Business will be an added advantage.
Desired Candidate Profile:
- 3–5 years of experience in international e-commerce sales or export sales.
- Proven track record of achieving international sales targets.
- Experience working with global marketplaces and overseas customers.
- Excellent verbal and written English communication skills.
- Strong negotiation, relationship-building, and business development capabilities.
- Self-driven, target-oriented, and comfortable working in a fast-paced environment.
- Willingness to work in flexible shifts based on international customer requirements.
Preferred Target Companies:
For sourcing candidates, consider professionals from companies such as:
- Amazon Global Selling
- IndiaMART (Export Division)
- TradeIndia
- Udaan (International Business)
- Export Houses
- D2C Brands with International Presence
- Textile Exporters
- Home Furnishing Exporters
- Furniture Export Companies
- Consumer Goods Export Companies
- Manufacturing companies selling through Amazon, Alibaba, Walmart, Etsy, or eBay.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
