Customer Relationship Manager (CRM) – C&I Solar Projects
Location: Angamaly, Kerala
Salary: Up to ₹30,000 per month (Based on experience and current CTC)
Job Type: Full-time
Joining: Immediate Joiners Preferred
About the Role
We are looking for a motivated and customer-focused Customer Relationship Manager (CRM) to manage customer relationships for our Commercial & Industrial (C&I) Solar Projects. The ideal candidate should have a strong engineering background and hands-on experience in the solar industry, with the ability to coordinate effectively between customers and internal teams throughout the project lifecycle.
Key Responsibilities
- Build and maintain strong relationships with C&I solar project customers.
- Act as the primary point of contact for customer queries and project updates.
- Coordinate with the Sales, Engineering, Procurement, and Project Execution teams.
- Ensure timely communication regarding project progress and milestones.
- Resolve customer concerns promptly and professionally.
- Maintain accurate customer records, project documentation, and follow-up reports.
- Support project handover and post-installation customer satisfaction.
- Ensure a high level of customer experience throughout the project lifecycle.
Eligibility Criteria
- Bachelor's Degree in Engineering (Electrical, Electronics, Mechanical, or related discipline).
- Minimum 3 years of experience in the Solar Industry, preferably in C&I Solar Projects.
- Strong communication, coordination, and relationship management skills.
- Good knowledge of solar project execution and customer handling.
- Proficiency in MS Office and basic project documentation.
- Ability to work independently and as part of a team.
What We Offer
- Salary up to ₹30,000 per month, based on experience and current CTC.
- Opportunity to work on growing C&I solar projects.
- Professional and supportive work environment.
- Career growth opportunities within the renewable energy sector.
Location: Angamaly, Kerala
Immediate joiners are highly preferred.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
