Spare Parts Manager – Kumar Automobiles (Maruti Suzuki Dealership, Keonjhar)
A Spare Parts Manager at Kumar Automobiles, an authorized Maruti Suzuki dealership and service center in Keonjhar, is responsible for the complete management of genuine Maruti Suzuki spare parts inventory, procurement, storage, sales, and distribution to the workshop and retail customers. The role is critical for ensuring smooth vehicle servicing and customer satisfaction.
Key Responsibilities
- Inventory Management
- Maintain optimum stock levels of Maruti Suzuki Genuine Parts.
- Monitor fast-moving, slow-moving, and non-moving inventory.
- Conduct regular stock verification and audits.
- Prevent shortages and overstock situations.
- Procurement and Ordering
- Place spare parts orders with Maruti Suzuki and approved vendors.
- Track deliveries and ensure timely replenishment.
- Coordinate with suppliers regarding backorders and urgent requirements.
- Workshop Support
- Supply required parts to technicians and service advisors on time.
- Ensure parts availability for scheduled repairs and maintenance jobs.
- Minimize vehicle downtime due to parts shortages.
- Sales and Customer Service
- Handle retail sales of spare parts and accessories.
- Guide customers regarding genuine parts and their applications.
- Resolve customer complaints related to parts availability or quality.
- Store Operations
- Maintain proper storage conditions and bin locations.
- Ensure correct labeling and coding of parts.
- Implement FIFO (First In First Out) practices where applicable.
- Documentation and Reporting
- Maintain records of purchases, issues, returns, and stock balances.
- Generate daily, weekly, and monthly inventory reports.
- Analyze parts consumption trends and prepare forecasts.
- Team Management
- Supervise parts store staff and counter sales personnel.
- Train employees on inventory systems and Maruti Suzuki procedures.
- Ensure adherence to dealership policies and safety standards.
Required Skills
- Knowledge of automobile spare parts and vehicle systems.
- Inventory control and warehouse management.
- ERP/DMS (Dealer Management System) operation.
- Microsoft Excel and reporting skills.
- Leadership and team management.
- Customer handling and communication skills.
- Analytical and problem-solving abilities.
Educational Qualification
- Bachelor's Degree (Commerce, Management, Engineering, or related field) preferred.
- Diploma/ITI in Automobile Engineering can be advantageous.
- Experience in automotive spare parts management, preferably in an authorized dealership.
Performance Indicators (KPIs)
- Parts availability rate.
- Inventory turnover ratio.
- Stock accuracy.
- Reduction in dead stock.
- Workshop productivity support.
- Customer satisfaction related to spare parts service.
Sample Job Description Summary"The Spare Parts Manager is responsible for planning, purchasing, storing, and issuing Maruti Suzuki genuine spare parts, ensuring uninterrupted workshop operations, maintaining inventory accuracy, controlling costs, achieving parts sales targets, and delivering excellent customer service while complying with dealership and manufacturer standards."
This position is generally considered one of the most important managerial roles in a Maruti Suzuki dealership because efficient spare parts management directly affects workshop revenue, service quality, and customer satisfaction.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
