Job Title: Business Analyst
Location: Mylapore, Chennai
Experience: 1–2 Years
Job Summary
CADD Centre is seeking a proactive Business Analyst to support business process optimization, CRM management, and technology-driven initiatives. The role involves gathering business requirements, analyzing data, coordinating with software development teams, and enhancing operational efficiency through CRM and digital solutions.
Key Responsibilities
Gather, document, and analyze business requirements from stakeholders.
Manage and optimize CRM workflows, lead tracking, and reporting.
Collaborate with software developers to translate business needs into functional requirements.
Conduct User Acceptance Testing (UAT) and support system implementations.
Prepare MIS reports, dashboards, and performance analytics.
Identify process improvement opportunities and recommend scalable solutions.
Ensure data accuracy, system efficiency, and process compliance.
Required Skills
Business Requirement Gathering & Documentation
CRM Management (Zoho CRM, Salesforce, or similar)
SDLC & Software Development Coordination
UAT Testing & Process Mapping
Advanced Excel, SQL, and Reporting Tools
Strong Analytical and Problem-Solving Skills
Excellent Communication and Stakeholder Management.
Qualification
Bachelor's Degree in Business Administration, IT, Computer Science, or related field.
1–2 years of experience in Business Analysis, CRM Operations, or Process Improvement.
Company profile: https://caddcentre.com/
Map: https://maps.app.goo.gl/8Ex1xbrDJuqi68tQ6?g_st=iw
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
