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Job Title: Customer Relationship Management Executive
Job Location: Hyderabad
Interview Mode: F2F
Fresher/Experience: 0-3yrs
Timings: 10am–7pm
Qualification: Intermediate minimum
Working Days: 6 days of working
Company Description
EKALASAALA is a pioneer in providing Career Guidance and Training to engineering
graduates through e-learning in India. Our goal is to group all career paths available for
engineering graduates and provide guidance for personal growth and career development
in a specific path. We are committed to helping students achieve their career goals with
targeted training and guidance.
Role Description
This is a full-time, on-site Customer Relationship Management executive role located in
Visakhapatnam. The CRM Executive representative will be responsible for making
outbound calls to potential students, providing information about our services, and
guiding them through their career path options. Day-to-day tasks include answering
queries, maintaining call logs, and following up with potential leads. The role involves
working closely with the training and marketing teams to ensure effective
communication.
Qualifications
Excellent communication and interpersonal skills
Ability to explain complex information in a clear and concise manner
Experience in customer service or call centre environments
Strong problem-solving and decision-making skills
Basic computer skills
Ability to work independently and as part of a team
Experience in the education sector is an advantage
Minimum Intermediate Mandatory
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Application Question(s):
- Are you a Fresher or Experience?
Education:
- Higher Secondary(12th Pass) (Required)
Language:
Location:
- Hyderabad, Telangana (Required)
Work Location: In person
