Key Responsibilities:
- Maintaining relationship with travellers by calling and understanding their trip related details.
- Maintaining relationship with travel agents, ensuring that customer needs are met by the agent, ensure agent growth on TT platform.
- Ensuring goals and targets for the assigned destination and agents are achievedEnsuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities.
- Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service.
- Interact with customers by phone, e-mail or online chat medium concerning various queries.
- Desired Skills and Experience:
- Excellent communication (Written & Oral) skills in English.Basic computer knowledge with MS-office and effective browsing skills.High attention to details and ability multitask.Self-Motivated, willing to learn and adapt to new processes.
- Education Qualification :
● Minimum Graduation
Pay: ₹23,000.00 - ₹24,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
