We are seeking a proactive and goal-oriented telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth.
Key Responsibilities
- Outbound Calls: Engage with prospective clients to introduce and promote the company’s products or services.
- Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information.
- Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
- Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
- Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
- Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.
Qualifications
- High school diploma or equivalent; a bachelor’s degree is a plus.
- Prior experience in telemarketing, sales, or customer service is preferred.
- Familiarity with CRM tools and basic computer applications.
Skills
- Excellent communication and persuasion skills.
- Strong problem-solving abilities and resilience in handling rejections.
- Time management and multitasking capabilities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
