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Admin Head — Online School (Immediate Joining)
Location: West Punjbai Bagh
Employment type: Full-time
Experience: Minimum 2 years in administration, operations, or education management
About us
We are an online school focused on high-quality, technology-enabled learning for K-12. We blend strong pedagogy with efficient operations to deliver a seamless learning experience for students, parents, and teachers.
Role overview
We seek an organized, proactive Admin Head to manage day-to-day administrative and operational functions for our online school. You will ensure smooth coordination between academic, student support, and technical teams, maintain compliance and documentation, and improve processes to enhance efficiency and stakeholder experience.
Key responsibilities
- Oversee daily administrative operations, including scheduling, attendance tracking, and resource allocation.
- Manage student admissions and enrollment processes: application processing, onboarding, document verification, and database updates.
- Coordinate with academic and tech teams to ensure classes run smoothly (class schedules, teacher availability, platform readiness).
- Serve as primary contact for parents, students, and external vendors; handle queries and escalations professionally.
- Maintain accurate records (student files, staff records, contracts, invoices) and ensure data privacy compliance.
- Support HR functions: onboarding new hires, maintaining personnel records, coordinating payroll inputs, and arranging training sessions.
- Manage procurement and vendor relationships (ed-tech tools, office supplies, third-party services); negotiate contracts and monitor SLAs.
- Implement and improve administrative processes, create SOPs, and use tools to automate routine tasks.
- Monitor and report key operational metrics (attendance, enrollment, CRM updates, resolution times) to leadership.
- Coordinate online events, exams, and parent-teacher meetings; ensure logistics and technical checks.
- Ensure compliance with applicable education regulations and internal policies.
Required qualifications and skills
- 2+ years of relevant experience in school administration, online education operations, or office/operations management.
- Bachelor’s degree in any discipline; diploma/degree in education, business administration, or relevant field preferred.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks under deadlines.
- Excellent written and verbal communication skills in English and Hindi.
- Proficient with digital tools: Google Workspace, LMS platforms (Moodle/Google Classroom/other), CRM, and basic spreadsheet skills.
- Comfortable working with remote teams and coordinating across time zones.
- Problem-solver with a customer-service mindset and strong interpersonal skills.
- Confidentiality and data-handling awareness.
Desirable
- Experience with online schools, ed-tech platforms, or virtual classroom management.
- Basic understanding of payroll, vendor invoicing, and contract management.
- Familiarity with SOP creation and process improvement methodologies.
What we offer
- Competitive salary (based on experience)
- needed and will provide work flexibility
- Opportunity to shape operations in a growing online school
- Supportive team and professional development opportunities
- Immediate joining and fast onboarding
Pay: ₹9,338.20 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
Application Question(s):
- can you come for on 19th and 20 August 2026 and also join us immediately
Experience:
- Management: 2 years (Required)
Work Location: In person
