Cyber Operate - Digital Identity - Okta - Consultant

Deloitte -
Bengaluru, Karnataka

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Job details

8 days ago

Qualifications

Authentication
ITIL Certification
CISSP
Master's degree
Bachelor's degree
ITIL
Scripting
B.E.
SIEM
Leadership
Python
PowerShell
Identity & access management

Full job description

Cyber

Deloitte Cyber understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful insights to help our clients navigate the ever-changing threat landscape. Through powerful insights and managed services that simplify complexity, we enable businesses to operate with resilience, grow with confidence, and proactively manage to secure achievements.
Position Summary
Level: Consultant
As an experienced Senior Solution Delivery Lead at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.

Work you’ll do:
This role ensures the stability, security, and efficiency of IAM operations, supporting both technical and business stakeholders.

Lead high-priority Okta IAM managed services operations, ensuring end-to-end service excellence, stability, and client satisfaction.
Drive service improvement initiatives, process optimization, and automation across multiple accounts/environments.
Manage escalations and advanced troubleshooting, interfacing with technology vendors and cross-functional teams as needed.
Lead medium-to-large-scale implementation/enhancement projects, guiding requirements analysis, solution design, and execution.
Develop and review operational and governance reports for client leadership, highlighting key metrics and strategic recommendations.
Collaborate in the development of thought leadership on managed IAM services, including contributing to whitepapers or client workshops.
Champion business development by advising on Okta service delivery models, transition plans, and value realization for clients.

The Team:

Deloitte's Cyber Operate teams manage clients' critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent, cutting-edge technologies, and robust processes to operate client cyber capabilities. This includes:

Managing Identity Lifecycle

Leading Access management for various applications.

Security Operations

Threat Intelligence

Application Security

Business Transformation

Continuous Compliance.

Cyber Operate team focuses on efficiently running operations by enabling automation, reducing manual effort and adhering to Service Level Agreements (SLAs) based on the standards set by clients.

Qualifications:

Must have skills/ Project experience/ Certifications:

3 to 6 years of experience, with at least 5 years supporting Okta in managed services, including leading major support programs and service delivery teams.
Advanced expertise in day-to-day Okta operations: managing incidents, root cause analysis, optimization, and audit/compliance procedures.
Significant exposure to leading medium-to-large Okta enhancement/implementation projects.
Excellent grasp of ITSM frameworks, governance, continuous improvement, and service reporting.
Strong troubleshooting, team leadership, and stakeholder management abilities.
Highly desirable to hold advanced Okta, IAM, or ITIL certifications.

Knowledge on global & authentication policies.

Knowledge on release notes and latest features

Knowledge on MFA and its Enrolment functions.

Good to have skills/ Project experience/ Certifications:

Experience managing multi-client, multi-region Okta WF & CIAM operations.

Expertise in integrating Okta WF & CIAM with other enterprise platforms.

Expertise in Okta Workflow automation, AD Agent integration.

Knowledge on Okta Access Gateway and SIEM tools.

Knowledge on scripting (Powershell / python).

Advanced certifications (ITIL Expert, Okta Admin / professional / consultant, CISSP, etc.).

Education:

BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location:

Bengaluru/ Hyderabad/ Pune/ Chennai

Shift Timings:

Flexibility for night, weekend, and holiday coverage is essential.

Must be willing to work 24*7 rotational shifts

On call support required based on project assignments

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 352195

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