- Oversee end-to-end hotel operations, ensuring seamless service delivery across all departments.
- Champion exceptional guest experiences through personalized service and operational excellence.
- Drive revenue growth through strategic planning, occupancy optimization, and corporate business development.
- Lead, mentor, and inspire teams to uphold the highest standards of hospitality and professionalism.
- Ensure effective management of Front Office, Housekeeping, Food & Beverage, and Maintenance operations.
- Monitor financial performance, budgeting, cost controls, and profitability objectives.
- Cultivate strong relationships with corporate clients, travel partners, and key stakeholders.
- Handle guest feedback and escalations with discretion, efficiency, and a service-focused approach.
- Maintain compliance with statutory requirements, safety protocols, and quality standards.
- Oversee Hotel PMS, reservations, billing processes, and operational reporting.
- Identify opportunities to enhance guest satisfaction, operational efficiency, and brand reputation.
- Foster a culture of excellence, accountability, and continuous improvement throughout the property.
Industry: Hospitality / Hotel Operations
Experience: 5+ years in hotel operations with leadership experience preferred.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
