Front Office Manager
Location: Chennai
Job Type: Full-Time, Permanent
About the Role
We are seeking a dedicated and professional Front Office Manager to join our team. This role is responsible for overseeing front-desk operations, ensuring a seamless patient experience, and supporting the efficient day-to-day administration of the clinic.
Key Responsibilities
Front Office Management
- Manage daily front-desk operations and patient reception.
- Handle appointment scheduling, confirmations, and follow-ups.
- Respond to phone calls, emails, and patient inquiries professionally.
- Maintain patient records and ensure accurate documentation.
- Coordinate with doctors, therapists, and support staff for smooth clinic operations.
- Manage billing, payments, and administrative reporting as required.
- Ensure a welcoming and professional environment for patients and visitors.
- Monitor and maintain office supplies and administrative resources.
- Assist in implementing and improving front-office procedures and workflows.
- Support management with administrative tasks and operational coordination.
Key Skills Required
- Proficient in MS Office (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Professional phone etiquette and excellent customer service attitude.
- Experience with appointment scheduling and front-desk coordination.
- Ability to multitask and manage time effectively.
- Positive, team-oriented approach with strong interpersonal skills.
- Strong organizational and problem-solving abilities.
- Attention to detail and accuracy in record-keeping.
Preferred Qualifications
- Bachelor's Degree in any discipline preferred.
- 0–2 years of experience in front-office administration, customer service, healthcare administration, or a related field.
- Familiarity with patient management, CRM, or booking software (preferred but not mandatory).
- Fluency in English is preferred.
- Knowledge of Hindi and Tamil is an added advantage.
What We Offer
- Stable full-time employment.
- Supportive and collaborative work environment.
- Opportunity to contribute to clinic operations and patient satisfaction.
- Professional growth and development opportunities.
Work Location: In Person – Chennai
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
