Job Title: Telecaller – CollectionsJob Summary:
We are looking for a responsible and target-driven Telecaller to handle collection activities. The role involves contacting customers to remind and recover overdue payments while maintaining a professional and respectful approach.
Key Responsibilities:
- Make outbound calls to customers for pending payments and overdue accounts
- Follow up regularly to ensure timely collections
- Explain payment terms, due amounts, and available payment options
- Negotiate and convince customers to clear dues
- Handle customer queries related to billing and payments
- Maintain accurate records of calls and collection status
- Update daily reports and collection trackers
- Coordinate with field collection teams if required
- Ensure compliance with company policies and legal guidelines
Requirements:
- Minimum qualification: PUC / Graduate (any stream)
- Good communication skills (English + local language like Kannada/Hindi)
- Basic computer knowledge (Excel, calling systems)
- Ability to handle pressure and meet targets
- Strong negotiation and convincing skills
- Prior experience in collections / telecalling is an added advantage
Skills Required:
- Communication & persuasion skills
- Patience and problem-solving ability
- Time management
Job Types: Full-time, Fresher, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
