Tele caller job jdTelecaller Job Description (JD)
Job Title: Telecaller Executive
Job Summary:
We are looking for an enthusiastic and customer-focused Telecaller to handle inbound and outbound calls, generate leads, explain products/services, and maintain positive customer relationships. The ideal candidate should have excellent communication skills and a target-oriented approach.
Key Responsibilities:
- Make outbound calls to potential customers.
- Handle inbound customer inquiries professionally.
- Explain company products and services clearly.
- Generate and qualify leads.
- Follow up with customers and maintain regular communication.
- Schedule appointments or meetings for the sales team.
- Update customer information in the CRM/database.
- Achieve daily, weekly, and monthly call and sales targets.
- Resolve customer queries and escalate issues when required.
Requirements:
- Minimum qualification: 12th Pass or Any Graduate.
- Freshers and experienced candidates can apply.
- Good communication skills in English and the local language.
- Basic computer knowledge (MS Office/CRM).
- Strong persuasion, listening, and customer service skills.
- Ability to work under targets and deadlines.
Pay: ₹8,519.12 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
