Bengaluru, Karnataka
Job Summary
Seeking an experienced ServiceNow Admin/Developer with strong expertise in ServiceNow administration, development, integrations, and platform support. The role involves designing, developing, and maintaining scalable ServiceNow solutions while ensuring platform stability and adherence to best practices.
Key Responsibilities
1. To adhere to
Administer and support the ServiceNow platform.
Configure and customize ITSM, ITOM, Service Catalog, CMDB, and Knowledge Management.
Develop solutions using Business Rules, Client Scripts, Script Includes, UI Actions, and ACLs.
Build workflows using Flow Designer and IntegrationHub.
Develop and support REST/SOAP integrations.
Manage Import Sets, Transform Maps, data migration, and CMDB data quality.
Create reports, dashboards, notifications, and scheduled jobs.
Troubleshoot issues and support upgrades, releases, and deployments.
Skill Requirements
ServiceNow Administration & Development
ITSM, ITOM, CMDB, Service Catalog
JavaScript, Client & Server-side Scripting
Business Rules, Script Includes, UI Policies
Flow Designer & IntegrationHub
REST/SOAP Integrations
Import Sets & Transform Maps
Reports & Dashboards
Other Requirements
Preferred Skills
Experience with ServiceNow upgrades and integrations
Qualifications
Bachelor's Degree in a relevant field.
6+ years of ServiceNow Administration & Development experience.
Experience working in Agile/Scrum environments.
Strong communication and troubleshooting skills.
Certifications
Mandatory
ServiceNow Certified System Administrator (CSA)
Preferred
ServiceNow Certified Application Developer (CAD)
CIS-ITSM
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