About NIMT
NIMT - National Institute of Master Tailor is India’s leading fashion institute, empowering home tailors and boutique owners with professional pattern‑making and sewing courses. We’ve trained 50,000+ students in 100+ countries and are expanding our team to drive even more lives transformed by our mobile app and online/offline programs.
Role Overview
As a Telecaller (Student Admissions Coordinator), you’ll be the first point of contact for prospective students. You’ll manage all inbound inquiries—from phone and WhatsApp to Instagram/Facebook messages & comments and YouTube comments—plus conduct outbound follow‑up calls to guide leads through our course offerings and help them enroll.
Key Responsibilities
- Inbound Inquiries: Respond to phone/WhatsApp calls, Instagram & Facebook messages/comments, and YouTube comments. Explain course features, pricing, and schedules.
- Outbound Follow‑Up: Proactively call new leads from web/app sign‑ups and remind prospects with abandoned carts.
- Lead Qualification: Identify serious prospects, capture key details (level, language preference, budget), and update our CRM.
- Course Consultation: Ask required details and recommend courses based on their preference.
- Enrollment Closure: Secure enrollment, send payment links, and coordinate with the onboarding team.
- Reporting: Maintain daily call logs, track conversion metrics, gather feedback, and share insights for continuous improvement.
Qualifications & Skills
- Candidates age 20–30 (preferred)
- Excellent communication in English, Hindi, and Telugu (all three mandatory)
- 6 months - 1 year of telecalling or customer‑facing sales experience (education/ed‑tech preferred)
- Confident phone‑manner, strong active listening, and objection‑handling skills
- Comfortable with WhatsApp Business, social media inboxes, Google Sheets or any CRM
- Goal‑oriented, friendly attitude, and disciplined follow‑up
What We Offer
- Salary: ₹15,000 – ₹20,000 per month (fixed) + monthly incentives based on performance
- Work Hours: 10 AM – 7PM, Monday–Saturday (including lunch break)
- Perks:
- Quarterly performance bonuses
- Training in sales techniques & tailoring basics
- Growth path into Senior Admissions or Digital Marketing roles
- Friendly office environment in Punjagutta, Hyderabad
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Experience:
Language:
- Hindi (Required)
- English (Required)
- Telugu (Required)
Work Location: In person
